bj77 Privacy Policy —
We are committed to protecting your data

When you create an account and use our services at bj77, certain information is collected from you. This information is used to improve service quality and keep your account secure. The data we collect falls into three categories:

a) Information Provided Directly: What you provide at registration:

• Full name and date of birth
• Email Address & Mobile Number
• Residential address in Bangladesh
• National ID or passport number (for KYC)
• Payment method details (bKash/Nagad/Rocket number)

b) Automatically Collected Information: Automatically collected while using the platform:

• IP Address & Device Information
• Browser type and operating system
• Login times and platform usage patterns
• Betting history and transaction details

c) Information Received from Third Parties: In certain cases, information may be obtained from approved third parties for legal verification or payment processing purposes.

Bj77 uses collected information only for specific, legitimate purposes. No data is collected or used unnecessarily. The primary use cases are:

• Account management: For registration, login, KYC verification, and account security.
• Transaction processing: For managing all financial transactions related to deposits, withdrawals, and bonuses.
• Customer Support: To address your complaints, questions, and support needs.
• Security & Fraud Prevention: To prevent account hacking, money laundering, and fraudulent activity.
• Responsible gambling: To analyze your betting patterns, identify signs of problematic gambling, and provide the necessary support.
• Promotional Communications: To keep you informed about new offers and promotions, with your consent (you can unsubscribe at any time).
• Legal obligations: To meet regulatory requirements.

Bj77 does not sell your personal data or share it with third parties without authorization. Data may only be shared in the limited circumstances outlined below:

• Payment Processors: Payment providers such as bKash, Nagad, and Rocket receive the necessary information to process transactions. They operate under their own privacy policies.
• Legal Authorities: We may be required to disclose information in response to a court order, government investigation, or other legal obligation.
• Security Partners: Limited data may be shared to operate fraud detection systems; however, those parties may not use the data for their own purposes.

Your data is retained only for as long as necessary. All data is kept while your account is active. Once your account is closed, data is deleted in accordance with the following guidelines:

• General profile data — deleted within 30 days of account closure
• Financial transaction records — may be retained for up to 5 years for legal compliance
• KYC documents — retained for a specified period in accordance with regulatory requirements
• Support conversations — deleted after 2 years

To request deletion of your data support@bj77.winePlease email us. Unless required by law, we will process your request within 30 days.

The bj77 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. The types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Performance cookies: To understand which parts of the website are used most — this helps us improve the platform.
• Functionality cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand overall visitor behavior — no personal information is collected.

You can delete or disable cookies at any time from your browser settings. Note that disabling certain essential cookies may cause some platform features to stop working.

As a bj77 member, you have important rights over your personal data. We respect these rights and are ready to assist with any request:

To exercise these rights support@bj77.wine. We will respond to your request within 30 days.

Bj77 is an adults-only platform and is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors.

If we discover that a minor has created an account, that account will be closed immediately and all collected data will be permanently deleted.

Bj77 uses multiple layers of security technology to protect your information:

• SSL/TLS encryption: All data transmitted to and from the platform is encrypted using SSL/TLS protocols.
• AES-256 Storage Encryption: All sensitive data stored on our servers is protected with industry-standard AES-256 encryption.
• Two-factor authentication (2FA): OTP verification is mandatory at login to prevent unauthorized access.
• Firewall & IDS: Advanced firewall and intrusion detection systems are active around the clock.
• Regular security audits: A third-party team of specialists regularly audits our security systems.
• Staff Training: All our staff are trained in data protection and bound by strict confidentiality agreements.

Keep in mind, though, that no system on the internet is 100% impenetrable. Make sure your password is strong and never share it with anyone.

Bj77 may update this Privacy Policy as needed. Changes may be prompted by:

• New legal or regulatory requirements
• New features added to the platform
• Security improvements
• Based on user feedback or complaints

For significant changes, we will notify you in advance by email and post a clear notice on the platform. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. The "Last Updated" date at the top of the page will always reflect the latest revision.

If you have any questions, concerns, or data-related requests regarding our Privacy Policy, please get in touch. Our data protection team is always ready to help.